Microsoft Copilot vs ChatGPT: Which Should Your Team Use?
This is usually less of a genuine toss-up than the marketing suggests. If your organisation already runs Microsoft 365, the calculus is different from a team starting from a blank slate.
Our team has trained:
Scroll the table to compare →
| Criterion | Microsoft Copilot | ChatGPT |
|---|---|---|
| Best fit | Teams already licensed for Microsoft 365, working inside Word, Excel, Outlook, Teams | Teams wanting a standalone tool independent of their productivity suite |
| Integration | Native inside the apps your staff already use daily | Works alongside your tools via browser, apps, and plugins, not embedded in them |
| Adoption curve | Shorter for staff already fluent in Microsoft 365, if trained properly | Shorter for staff who already use ChatGPT personally |
| Where it tends to lose | Weaker for teams outside the Microsoft ecosystem | Requires more workflow change for Microsoft-heavy teams |
Which is right for your team
If you are already paying for Microsoft 365 licences that include Copilot, the fastest path to return is training people to use what they are already entitled to properly. Most Copilot rollouts we see are under-adopted, not under-licensed. If your organisation is not a Microsoft shop, ChatGPT is usually the simpler starting point.
Is this the same as Microsoft 365 Copilot?
Yes. Microsoft Copilot and Microsoft 365 Copilot refer to the same product.
Other comparisons
Picked a tool? The hard part is adoption.
Tell us which tool your team has and where they are starting from, and we will map out what a session would cover.