What the work actually looks like
Four organisations, four different starting points, all wanting their people on the same footing with AI. Here is what we built with them, what was delivered, and what other teams can take from it.
Our team has trained:
Construction
InOne Projects brings its team up to speed on AI
Robert Nati wanted his team working from the same starting point, not picking up AI tool by tool on their own. Better People ran a single practical session that gave everyone at InOne Projects that starting point, and a way to keep building on it together.
25
people trained
2 hr
single session
3 wks
first conversation to delivery
Professional associations
NZVA gives 80+ members a professional framework for using AI safely
The New Zealand Veterinary Association asked its members how they were really using AI, then commissioned a live session built directly on what came back. Members left with a way of working they could apply the next morning, and NZVA kept the recording as an ongoing resource for the profession.
80+
members attended live
2 hr
single session
60 days
first conversation to delivery
Local government
Merri-bek City Council brings 150+ staff up to speed on AI
A metropolitan council chose to build AI fluency across its whole workforce before asking anyone to use the tools. Ten sessions later, staff who arrived reluctant were asking for more.
150+
people trained
10
sessions delivered
4.79
average trainer rating from participants
Enterprise SaaS
AI fluency across SafetyCulture's global workforce
A Sydney headquartered platform company brought more than 500 people across three continents onto the same AI foundation, taught alongside its own AI usage policy. A follow-up Agentics workshop extended the work for teams ready to build agents into their day to day.
500+
people trained globally
3
continents, one program
30
Agentics workshop cohort
What these engagements have in common
They span construction, professional associations, local government and enterprise SaaS, and range from 25 people to more than 500 people. The sectors differ and so does the scale. The way the work runs does not.
| Client | Sector | Scale | Delivery |
|---|---|---|---|
| InOne Projects | Construction | 25 people trained | One session, two hours |
| New Zealand Veterinary Association | Professional associations | 80+ members attended live | One session, two hours, recorded |
| Merri-bek City Council | Local government | 150+ people trained | Ten sessions, in person and online |
| SafetyCulture | Enterprise SaaS | 500+ people trained globally | In person in Sydney and live via Zoom |
Built on their own material
Every demonstration used the organisation’s own documents, policies and workflows, with fictionalised data wherever the real thing could not be used. What people practised in the room was what they would do at their desk the next day.
Hands-on, not slides
Participants worked at a laptop for most of each session, writing and running their own prompts and comparing results, rather than watching a trainer do it on screen.
Understanding before the tool
Each program started with how the technology arrives at an answer and where it needs a human check, then moved to the tool itself. That order is what lets someone judge an answer rather than simply accept it.
Taught on the tool already in use
Where an organisation had already deployed a tool, the session ran on that tool rather than a generic one, so nobody had to translate the lesson back into the software on their own desk.
Want the same for your team?
Tell us where your people are starting from and we'll map out what a session would cover.