Copilot Studio and Agents Training
Hands-on training for teams ready to hand recurring work to agents in Microsoft 365. Over a half day, your team learns which jobs need a Copilot Studio agent, which need Agent Builder or a flow, and which need neither, then builds and tests one on your own content.
Our team has trained:
Who this is for
Teams that already use Microsoft 365 Copilot day to day and keep running into the same wall: a repeatable process, a specific data source or a step-by-step workflow that the general assistant cannot follow. Typical participants are IT and digital teams, business analysts and confident users who will build and own agents.
We do not recommend starting here. Agents built by a team without AI fluency automate the gaps in their judgment. Most teams take AI Fluency and Practical AI first.
Agent Builder or Copilot Studio?
Agent Builder
- →Builds simple agents inside Microsoft 365 Copilot
- →Answers from a defined set of files or sites
- →Fast to set up, little configuration
Right for a focused Q&A agent on your own content.
Copilot Studio
- →A low-code environment for agents that follow a process
- →Connects to systems beyond Microsoft 365 through connectors and APIs
- →Topics, branching and actions that trigger flows
Right for repeatable, multi-step work. Licensed separately from Microsoft 365 Copilot.
What your team will be able to do
- ✓
Tell which recurring work needs an agent, a flow or simply a saved prompt
- ✓
Scope an agent's task and knowledge sources before building anything
- ✓
Build and test an agent on your own content, including its fallback behaviour
- ✓
Set access, ownership and maintenance before an agent goes live
What the session covers
Half-day: Automations and Agents with Microsoft 365
Modules
Most ideas that arrive as "let's build an agent" turn out to be a flow or a saved prompt. Knowing which is the skill that matters.
Want training built around your team?
A 30-minute discovery call to scope the format, the tools and the group.
Who delivers it
Garret Blankenship
Co-founder of Better People. 15+ years building AI and cloud systems at AWS and Canva. Develops training courses for Databricks and holds four Databricks certifications.
Proof
Our guide to Copilot Studio sets out when custom agents are worth building, and when they are not.
Read the guide →Sessions are delivered by senior practitioners, not junior trainers reading from a deck. Our team comprises of people that have been learning designers at Canva and instructors at AWS.
Format and pricing
One cohort
From $5,000 + GST
As Level 3 of the full Microsoft Copilot pathway
From $13,500 + GST for all three levels
No headcount limit.
Copilot Studio licences are not included and are licensed by Microsoft separately.
Delivery: Delivered across Australia, onsite in Sydney, Melbourne, Brisbane and Perth, or live online. Onsite globally on request.
Includes: Pre-workshop discovery call, custom prompt examples for your industry, templates and a participant resource pack.
Prices are AUD, excluding GST. Travel billed at cost.
If it does not land, we run it again
If the session does not deliver what we scoped with you in discovery, we re-run it for the same group at no charge. We would rather fix it than keep a fee we did not earn.
How we build your session
Step 1
Discover.
A short discovery call with your leads to map real workflows and gauge the range of starting levels across the team.
Step 2
Design.
A custom session built around those tasks and your tools, branded for your organisation.
Step 3
Deliver.
Live onsite or virtual, hands-on, with tasks pulled from your own work rather than ours.
Step 4
Embed.
A prompt library, a quick-reference pack and follow-up office hours with your trainer, so the fluency lasts.
Discovery is a build step, not a sales call. It is why the prompt library you keep is made of your workflows rather than our examples.
Build your AI training session
Not sure which tool or level fits your team? Answer five questions about your team and time, and we'll map out a running order of demos.
How other teams have done it
Local government
Merri-bek City Council brings 150+ staff up to speed on AI
A metropolitan council chose to build AI fluency across its whole workforce before asking anyone to use the tools. Ten sessions later, staff who arrived reluctant were asking for more.
150+people trained
Read →
Construction
InOne Projects brings its team up to speed on AI
Robert Nati wanted his team working from the same starting point, not picking up AI tool by tool on their own. Better People ran a single practical session that gave everyone at InOne Projects that starting point, and a way to keep building on it together.
25people trained
Read →Let's Start a Conversation
No hard sales pitch.
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Frequently asked questions
What is Copilot Studio?
Microsoft Copilot Studio is a low-code environment for building custom AI agents on top of Microsoft 365. Agents can follow a set process, draw on chosen knowledge sources and trigger actions in other systems.
Do we need a developer to build Copilot Studio agents?
Not for most agents. A confident user or business analyst can build, test and deploy a focused agent. Connecting to systems without a ready-made connector usually needs a developer.
Is Copilot Studio included in Microsoft 365 Copilot?
No. Copilot Studio is licensed separately, per user or pay-as-you-go, although some Microsoft plans include it. Check your agreements before you buy.
What is the difference between Agent Builder and Copilot Studio?
Agent Builder creates simple agents that answer from your files inside Microsoft 365 Copilot. Copilot Studio builds agents that follow processes, connect to other systems and take actions.
Should we start with Copilot Studio training?
We do not recommend it. Teams that start with agents build on judgment they do not have yet. Most start with AI Fluency and Practical AI.
How much does Copilot Studio training cost?
From $5,000 + GST per cohort, with no headcount limit.